Customer Service

Shipping & Delivery
We charge a flat rate of $10 for all shipments. This fee includes shipping, handling, and guaranteed delivery. Shipping time can vary based on inventory levels and payment method, but most orders are shipped within 2 business days of receipt of payment. We do not process orders on the weekend.
Privacy & Security
When your order is submitted online, you are protected by 128 bit Secure Socket Layer (SSL) technology on a secure server. We take your privacy very seriously and follow all applicable privacy laws to ensure your information is completely secure and confidential. We will not release your personal or order information to anyone and will not use your information for any purpose other than filling your order(s).
Returns & Replacements
We offer a 100% no questions asked money back guarantee on unopened merchandise. Return Authorization: In the event that the order is not received, is shipped incorrectly or the items received are not the items ordered, please contact us by email or use our Contact Us link located in the left column of this page. We will issue a return authorization for a replacement or full refund, at the customer’s discretion. Return Conditions: Orders must returned by a trackable carrier, in their original, unopened condition, with the Return Authorization number clearly marked on the package.
Ordering
You may order 24 hours a day 7 days a week via our website. After your order is submitted and approved, and payment is received, your order will be filled, properly packaged and shipped via a reputable delivery service. We will contact you with details when your order has shipped.
Payment, Pricing & Promotions
We accept payment via credit card.
Cancellations
You may cancel your order before your order is shipped by emailing us at service@dpx-inc.com or using our "Contact Us" form on this website.
Satisfaction Guaranteed
We are committed to offering outstanding quality and service and we are here to serve you. If you are have any question or issue regarding our service, please contact us to let us know the problem. We respond to ALL questions and inquiries.